Written byPatrick Howell O'Neill
Kaspersky Lab, the Moscow-based cybersecurity firm at the heart of an international controversy, is in the middle of a staff reshuffling at its North American offices.
The biggest public-facing personnel loss is Jennifer Wood, the head of Kaspersky’s corporate communications in North America and a self-described crisis communications professional.
The company’s North American operation also recently added new faces to several key positions, including Don Kaye as the new EVP of regional development in North America and Jason Stein as the new VP of all North American channel sales, meaning selling through intermediaries like retailers. With the recent federal goverment ban, private sector removals and charges that Russian intelligence uses Kaspersky as a spying tool, Kaye and Stein face mounting challenges in their new roles.
“After 20 years in business, we’ve learned that executive departures are a routine part of operations,” Kaspersky told CyberScoop. “Kaspersky Lab is fortunate to have a veteran leadership team that will continue driving the region to achieve its goals this year and beyond.”
Wood, who earlier in her career worked as a press secretary in the U.S. government, took the lead in dealing with media as charges of wrongdoing at Kaspersky emerged over the last year. When CyberScoop approached Kaspersky in the lead up to publishing several major stories on the company in recent months, it was Wood who coordinated the company’s response.
Wood’s absence may mean a change in tactics. New York Times reporter Nicole Perlroth, who recently reported that Israel hacked Kaspersky and reported to the U.S. that the Russian government was abusing the cybersecurity firm to search for American secrets, said Kaspersky was silent despite her inquiries.
FWIW: We sent Kaspersky a list of detailed questions and asked for call to explore any innocent explanations. They refused to answer any. https://t.co/y0YqjIlkwV
— Nicole Perlroth (@nicoleperlroth) October 11, 2017
That’s a notable change in tactics from a company that had previously been offering a full-throated defense in the face of accusations.
The U.S. and Western Europe is responsible for about 60 percent ($374 million) of the company’s $633 million sales in 2016, according to Bloomberg.
Last month, the company announced it would open three new offices in the U.S. within the next year in order to expand their U.S.-based line of business.
Correction: Jason Stein is responsible specifically for channel sales in North America, not all sales as previously reported.